Cabel.Cabel.

Wii Component Madness

Last night, Nintendo, in some kind of minor miracle, made Wii Component Cables available via their phone ordering system before launch. (Component cables, of course, give us fancy-pantsin' high-falutin' high-definitiin' TV owners the best possible picture you can squeeze out of a Wii — "progressive scan", or a non-interlaced 480 lines of resolution.)

I found out about this breaking news exactly one minute after the customer service number had closed. Helpfully, they let me know that they open at 6:00 AM. Being a giant, giant nerd, and determined to play Zelda in the best visual quality possible (a sentece that qualifies me for said giant nerd status), I promptly set my alarm clock for 6:00. And here I am.

First, an observation: calling them was a nightmare of "all circuits are busy" errors (in all manner of voices and accents), spontaneous busy signals, "please call again later" recordings, and just flat-out lost phone connections. Now, I don't know how robust their phone queue is, but I do know Nintendo consistently makes the argument that an incredibly small percentage of their customers have a high-definition set, and that's why HD was left out of the Nintendo Wii. Based on today's phone adventure, it seems like Nintendo might be underestimating their HD-using audience. Who knows. I guess this is anecdotal at best, but I'd love to know how many get ordered.

Anyway, here's my point. Exclusively for you, wonderful reader.

While on hold, they announced a website where you can order Wii Component Cables.

And if you jump on it, you just might snag one pre-launch. And if you try it, let me know how it goes! (Maybe even post your order number, so we can play the 'how many orders' ridiculous guessing game!)

Good luck!

Picture brazenly ganked from the awesome Chris Kohler! Thanks Chris, you lucky bastard.

27 Comments:

Damn, the store close just as i was ordering, timed out and said the store would be "closed for maintenance"


grrrr!
Anonymous Anonymous 11/15/2006 7:26 AM  
Thanks for the heads-up, cabel! I placed my order online. Between this and my Zelda/Red Steel pre-order at Amazon, even if I don't manage to get a console at launch, at least I'll have some pretty games and cables to look at.
Anonymous Anonymous 11/15/2006 7:52 AM  
Hey Cabel! Awesome blog you have here, and thanks for the Component Cable link! I was just about to call Customer Service to order them this morning!

-Kyle
Anonymous Trokair 11/15/2006 7:55 AM  
The voice recording I just heard said to go to "store.nintendo.com/componentvideocable" which, when I go there, does nothing. And title is "Licensing Home Page."

I ordered online via your link, then called and got through nearly immediately. Admittedly, the first 12 redials were met with "all lines are busy" messages. The guy I spoke with said "they're currently still in stock, so they should go out now with delivery on Friday or Monday (2-3 day UPS "Red" shipping). The $13 option.

It's worth it. I'd heard some high-quality (and $50+) third-party ones were available at Best Buy, but my local one didn't have any.
Blogger Erik @ The Sand Trap 11/15/2006 7:58 AM  
Turns out you can view the source of that page and realize that their redirect JavaScript simply isn't working. :-)

store.nintendo.com/html/Nintendostore/prodlink.html?part=117711&parent=63205
Blogger Erik @ The Sand Trap 11/15/2006 8:02 AM  
Nintendo consistently makes the argument that an incredibly small percentage of their customers have a high-definition set, and that's why HD was left out of the Nintendo Wii. Based on today's phone adventure, it seems like Nintendo might be underestimating their HD-using audience.

It's just as likely that the people who are chomping at the pre-order bit (or who wake up at 6am to order cables by phone) are the same ones who would be ahead of the curve with HD televisions. It's likely that this is a small, though dedicated and vocal, subset of the purchase demographic, given the ratio of SD to HD televisions in this country.
Anonymous Anonymous 11/15/2006 8:07 AM  
I've ordered. Now it's just about finding the Wii itself...
Anonymous Garrett Murray 11/15/2006 8:14 AM  
As I said on my blog, I'm rather disappointed that the red/white stereo plugs are so close to the video plugs. My receiver is a good three feet away from the component plugs on the back of my TV and I'm not going to use my TV's speakers. It's rather lame that I have to buy an extension/patch cable for the Wii audio, now. This is a machine, after all, that should have had optical audio out to begin with. :-P
Blogger Erik @ The Sand Trap 11/15/2006 8:14 AM  
I just ordered. When do you think we'll be getting them if i did Red-Shipping?

Friday? Saturday? Sunday? Monday?
Anonymous Anonymous 11/15/2006 8:47 AM  
Placed my order. Thanks for the heads up, Cabel!
Blogger Ricky Romero 11/15/2006 9:26 AM  
Order #: 3452444

Much appreciated. The old component cable for the GameCube made a massive difference (if you were lucky enough to have an original Cube that supported this feature).

The Wii component cable will likely have the same effect, if not more so, due to the level of interactivity that we will all now have with our games.

Thanks again for the URL.
Anonymous ntrpy.org 11/15/2006 9:36 AM  
Check your order statuses. Mine now says "backordered," and I probably ordered before you guys.
Blogger Erik @ The Sand Trap 11/15/2006 9:40 AM  
Mine actually says "Preparing Order."
Anonymous Anonymous 11/15/2006 9:57 AM  
Mine has since been updated to "Preparing Order" too. Rumors abound as to why, but it seems NOA is re-routing some of the cables meant to go to stores to fulfill orders or in some way putting more of a rush on orders than they thought they could this morning.
Blogger Erik @ The Sand Trap 11/15/2006 1:17 PM  
Well, I'm just happy with the results, regardless of the how they pulled it off. Bring on the 480p Zelda goodness!
Anonymous Anonymous 11/15/2006 1:21 PM  
This post has been removed by a blog administrator.
Blogger Paul 11/15/2006 3:56 PM  
Word on the mean streets of the internet say that all major retailers are going to be carrying the Component cables at launch. One of the Nintendo reps said in an interview that they'll be available. Someone even said he saw a hanger for the cables at best buy.

I'm just hoping that that is true :(

EDIT:

Check out this picture.

http://img1.putfile.com/main/11/31818133584.jpg

Nerds rejoice.
Blogger Paul 11/15/2006 4:18 PM  
"Due to high demand, our initial allotment of the Wii Component Video Cables has been depleted. We expect to begin shipping again the week of November 28, 2006."


:(

(and as a side note, I got the most awesome verification word for posting this comment: shykt. And, thus I no longer need to think of a name for my first-born son)
Anonymous Anonymous 11/15/2006 8:29 PM  
Mine is not backordered!


My progress says "preparing package for shipping"

w00t! i should get mine sometime around monday or tuesday i figure.
Anonymous Anonymous 11/16/2006 5:25 AM  
I just called to verify my order (3451xx) and it's "ready to be picked." The shipping department isn't there today, though, but the phone rep said it should probably go out today.

All other orders marked "backordered" as of now, he said, will not go out until about the 28th (they'll get them on the 25th and prepare them the following Monday or Tuesday for shipping).

I then asked a curiosity question. I live in PA and the state sales tax is 6%. Yet I was charged $2.58 for a $29.95 item. When I add the $13, the math works: $2.577 = 0.06 * (29.95 + 13). WTF Nintendo? Since when do you charge sales tax on shipping costs?
Anonymous Erik J. Barzeski 11/16/2006 7:24 AM  
For those keeping score at home, my order (ends in 0821) has been shipped!
Blogger Cabel 11/16/2006 2:12 PM  
My order from yesterday ending in 192 is 'preparing'...whatever that means.
Blogger Brian 11/16/2006 5:40 PM  
mine shipped, woot.

FYI I ordered mine around noon EST.

I need to get a life.
Anonymous peter 11/16/2006 5:46 PM  
Mine shipped, too! :)
Anonymous Anonymous 11/16/2006 6:33 PM  
Ordered 10:30 AM on Nov. 15.

Status: Preparing Order
Anonymous Eugene 11/17/2006 4:01 AM  
Would appear that, yet again, a console launch has been hit by the manufacturers not making enough ... hmmmmm, (I bet there's an effin' huge wharehouse of Wiis, component cables and PS3s all just wiating until the first batch sells out - then they'll hold on for a bit more .. juts a bit more ... just a bit more .. then WHAM and we'll all go and buy them!

The web page you link to know says: "Due to continued high volume of orders for many parts, standard processing times and shipments may be delayed. "

'continued high demand' - i.e. they scrtewed up on how many made ... surely not?
Anonymous AJ 2/01/2007 1:41 AM  
If you want to order some accessories from other country,please contact me.I sell all the accessories of games.PSP,PS2,PS3,WII,XBOX,XBOX360,NDS,NDSL and so on.Dont worry,we are honest to offer some accessories about WII to you.my Email is : linko918865@hotmail.com.
best wishes.
Anonymous Anonymous 2/09/2007 12:05 AM  

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Name:Cabel Maxfield Sasser
Job:Co-Founder, Panic Inc.
Location:Portland, OR
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